Pipeline Safety - In Case of Emergency
If you smell or detect natural gas outside or inside,
call Humphreys County Utility District immediately at (931) 296-3204!
As a result of our safety commitment, natural gas pipeline leaks are rare. However, leaks can occur due to natural disasters, damage by third-party contractors, or hidden corrosion. It is very important for one to recognize a leak.
If You Suspect a Indoor Leak
Stay Calm! If you are suspicious of a leak in a pipeline or above ground facility, including gas meters outside your home or business, leave the area immediately in an upwind direction. From a safe location, call (931) 296-3204 or 911.
- If the odor is very strong and you are indoors, open windows and doors to ventilate. Go outside.
- Do not light matches, smoke cigarettes, or create any source of combustion.
- Do not turn any electrical devices on or off – not even a light switch.
- Do not use a phone within the suspected leak area, go to a neighbors to call.
Recognizing a Outdoor Pipeline Leak
- Smell - Natural gas is colorless and odorless. The Humphreys County Utility District adds a very distinctive, pungent odor, similar to rotten eggs to the gas so that you'll recognize it quickly. Odorant levels in the pipelines are checked on a weekly basis to insure early detection.
- Sight - You may see a white dust cloud, mist, fog, bubbles in standing water or blowing dust. You may also see vegetation that appears to be dead or dying near a pipeline.
- Sound - You may hear an unusual noise like roaring, hissing or whistling near a pipeline.
Our Commitment to Safety
Safety is the natural gas industry's top priority. The industry spends more than $6 billion each year to maintain the gas distribution system's excellent safety record. We work with industry and peer groups to continually enhance our pipeline safety and training methods. At the state level, we work with regulators on programs designed to ensure the safe operation of the natural gas distribution system for customers and residents. And, as new technologies are developed in pipeline design, construction, inspections, and operations, we will continue to invest in pipeline integrity programs that will allow the safe and secure delivery of natural gas.